Business Breakout: Bridging the Gaps in a Multi-Generational Workforce

Bridging the Gaps of a Multi-Generational Workforce: Organizations are continuously challenged with generational differences in their workforces. Clashes can arise from differing viewpoints and communication styles which negatively impact business performance. While setting the framework of the FIVE GENERATIONS, this session seeks first to understand each generation and discuss the world and workplace dynamics that have been their driving forces while providing insights on how best to recruit, retain, and engage each generation to improve business performance. Also available in a 4-hour deep dive immersion workshop.


  • Set the framework of the FIVE GENERATIONS (Traditionalists, Baby Boomers, Generation X and Millennial, GenZ).
  • Describe the world and workplace dynamics that have been each generation’s driving forces.
  • Seek first to understand, then explore the generational gaps with emphasis on rarely discussed commonalities.
  • Includes strategies about how best to recruit, retain, and engage each generation individually and collectively.

  • Participants benefit by improved knowledge-transfer and knowledge-sharing as a result of looking at each generation through a wider lens and world view.
  • Often ignored, generational diversity offers an additional layer to diversity conversations and brings varied perspectives into the workplace.
  • Achieve a heightened awareness of each generations uniqueness and commonalities among each generation that promotes a sense of unity and inclusivity.
  • Lisa Perez, SPHR, SHRM-SCP

    Lisa Perez is the President of human resources consulting company, HBL Resources, Inc. that specializes in Improving Business Performance through Engagement. She brings over 25 years of HR experience and serves as a trusted advisor, trainer or consultant to small and large organizations including Virgin Hotels, Miccosukee Resort & Gaming, Banesco USA, SLS Hotels and Brinks International to name a few. Click here to learn more.