OCT 22-25, 2016 / Indian Wells, CA


Ready To Get 'Floored' By All The Possibilities For Success?

Join us for an eye opening and inspiring journey into the new consumer expectations and how you can help your customers exceed them.  

Do you think you know what your retail customers really need from you and value? Is that a great product? A great price? Efficient service? Training? Advertising dollars? Excellent terms? If only it were that simple! Yes, they do need all of these things. In fact, you have been providing them all along. But something is still missing and it shows - dwindling sales and profits. It is called: inspiration. Inspiration to change, to adapt, to dare to stand out, to think of different ways of doing business. Because, only businesses that dare to change and be different can thrive today and in the future. Learn how you can strengthen your relationship with your customers by inspiring them to change and helping them adapt in order to stay relevant. They will be forever grateful and they will reward you with loyalty, better sales and higher profits. 


James Dion- Founder and President of Dionco, Inc.

handshakeJim Dion, founder and president of Dionco Inc. - Chicago, is an internationally known consultant, keynote speaker, trainer, author and one of North America's leading experts on consumer trends, retail technology, selling & service, retail merchandising & operations.
Jim started his retail career in 1964 in a men’s wear store in Chicago. He was appointed Store Manager in 1969. From 1972 to 1974 he was night Manager of the Sheraton Hotel in downtown Chicago.

Jim has taught at Laurier University and Ryerson University and the International Academy of Fashion Merchandising and Design in Chicago. Jim is a regular speaker for the National Retail Federation (NRF) on Retail Trends, Technology, Inventory Control, Best Practices in Sustainable Retail and Store Management. He has authored the definitive retail selling manual titled “Retail Selling Ain’t Brain Surgery, It’s Twice As Hard.” In addition, he has co-authored “Start and Run a Retail Business” for Self- Council Press and is the author of “The Complete Idiot’s Guide to Starting and Running a Retail Store”.

Jim consults with retailers large and small in the U.S. and in over 15 countries. He is a recognized expert in the North American PC market, a Microsoft Developer, and has experience with major retail system inst
alls and numerous POS installs. Jim also studies and evaluates new retail POS, EDI, merchandising systems and CRM software.

He was a judge for the Microsoft Retail Developer Awards as well as a Judge for CIO Magazine Top 100. As well, Jim lectures and writes for numerous trade and national magazines on retail trends, technology issues and on the Internet and its use and misuse by retailers and manufacturers. He is a faculty member in the MBA program of Harley-Davidson University in Milwaukee. He has appeared on NBC, CNN Turkey, First Business and Fox News.

He graduated from Chicago State University (Illinois) BS and MS in Psychology in 1970 and 1971 and attended Illinois Institute of Technology Ph.D. (abd) in Industrial Psychology and Marketing in 1976.