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  • How to Handle Customer Complaints Guideline
    We all strive to promote excellent customer service while providing quality products. But what do we do when something unexpectedly goes wrong and a customer becomes unhappy with their purchase? Do we always know the appropriate steps to take to rectify the situation? Or are we actually making things worse?

    CTDA's "How to Handle Customer Complaints" guideline is an excellent first step in answering those questions. Click here to learn more and download the guide >>

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