The benefits to membership in CTDA are endless and the value is real and focused.
Become a Certified Ceramic Tile Salesperson at Coverings 2009!
In these tough economic times having CCTS' on your staff is a great way to differentiate yourself from the competition. Not to mention, this exam will make sure you have the most knowledgeable and experienced staff in the industry!
The CCTS program was developed by professional ceramic tile sales experts with the assistance of Southern Illinois University, the CCTS program covers the necessary skill sets to meet customers demands. It is the first and only certification program specifically designed by and for ceramic tile salespeople.
Knowledge Covered in the Exam
• TCNA Handbook for Ceramic Tile Installation
• ANSI Specifications for the Installation of Ceramic Tile
• Selling Tile by Design
• CTDA Tile Training in a Box
• CTDA Reference Guide, Installation of Tile & Stone for the Beginner, and the Basics of Ceramic Tile Test
• CTDA's "How to Handle Customer Complaints Guideline"
CTDA recommends at least one month study time before sitting for the exam, so don't delay! Sign up now to take the exam at Coverings.
Do you want to certify your whole sales force? Click here to apply for Private Testing at your location.
Need more information? Click here for an informational brochure on CCTS or click here to learn more.
|